Items are final sale. Please measure before ordering. We'll cover any costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to discuss an item, please Contact Us with your order number and details about the product. We will respond quickly.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will begin custom making your items. Most items ship within 3-5 days, however during peak times, orders may take up to 10 days to ship. Delivery dates range up to 20 days, depending how far you are from our fulfillment centre, however most items are delivered within a week of shipping.
Some order values and products may be subject to duty/taxes. If you are in the USA, you can order up to $800 of items duty free.
All items ship discreetly from a fulfillment centre in plain polymailers.